Privacy Policy

Hive Realty

Last updated: 1 January 2026

Hive Realty is committed to protecting your personal information and handling it in an open and transparent manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What is personal information
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

2. How we collect personal information
We collect personal information in person, online, by phone, and through authorised third parties, including at open homes and inspections.

3. Why we collect personal information
We collect personal information only where reasonably necessary to manage inspections, respond to enquiries, facilitate property transactions, manage tenancies, and meet legal obligations.

4. Use and disclosure
Personal information may be disclosed to vendors, landlords, buyers, tenants, service providers, and authorities where required by law.

5. Sensitive information
Sensitive information is collected only where required or reasonably necessary, with appropriate safeguards.

6. Storage and security
We take reasonable steps to protect personal information and retain it only as long as required. Information is securely destroyed or de-identified when no longer needed.

7. Access and correction
Individuals may request access to or correction of their personal information.

8. Privacy at point of collection
Where information is collected in person, we aim to ensure individuals understand why the information is collected and how it will be handled.

9. Complaints
Privacy complaints can be made using the contact details below.

10. Contact details
Hive Realty
2 Binswood Lane, Frankston South VIC 3199
Phone: 0497 123 123
Email: admin@hiverealty.com.au